Frequently Asked Questions
We Want To Serve You The Best We Can
How do I send a gift?
We encourage you to use our quick and easy online ordering system to give the perfect sympathy gift or a gift for any occasion. Sometimes you may just need to speak with a person! In that case please feel free to call - 810.688.3988. Orders can easily be placed over the phone.
How quickly will my order ship?
Orders received prior to 2pm EST ship same day via UPS Monday thru Thursday. Next day delivery is available by UPS at a ground rate (inexpensive) for a large area in Michigan and surrounding states. Note: Orders placed and shipped via UPS on Friday will be delivered Monday according to UPS ground shipping policies
Can I send a gift card with my order?
Every gift has a dedication card or gift card in the package. We will personally fill it out according to your instructions. Just complete the dedication/gift card template as you place your order.
Is an receipt included with my order?
Absolutely not. Each gift is tastefully packaged. The only receipt you will receive will be sent to the email address supplied when you place your order.
What does Dulaya mean?
Dulaya is derived from the Greek word "dulia", which refers to the honor and respect given to the angels and saints.
Our pledge to you
It means so much to us that you are completely and absolutely pleased with your gift. If for any reason you are not 100% satisfied, please contact us. We will do all we can to make it right!